Qamarero

Qamarero is a comprehensive, all-in-one software platform designed specifically for the hospitality industry, including restaurants, cafeterias, pizzerias, bars, pubs, nightclubs, hotels, and beach bars (chiringuitos). The product replaces the fragmented ecosystem of 5 to 7 disconnected tools—such as POS terminals, reservation apps, delivery aggregators, inventory spreadsheets, and paper time clocks—with a single, unified system that operates on any phone or tablet. There are no proprietary terminals or separate systems to integrate; a restaurant can go live in hours, not weeks. A single subscription covers point of sale, table management, QR ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. Currently, over 2,500 venues across Spain, France, the UK, and Italy use Qamarero daily, with operators reporting 35% fewer order errors and 15% higher average check sizes. The platform is Verifactu homologated, ensuring compliance with Spanish tax regulations, and is rated 4.9 out of 5 from 552 restaurant reviews. The newest feature, Qamarero Phone, is an AI voice agent that answers restaurant calls 24/7 in 30+ languages, handling reservations, FAQs, and routing complex requests to human staff. Qamarero is built by hospitality professionals for hospitality professionals, aiming to increase revenue by 20% while reducing operational complexity and costs.

All-in-One Platform

Qamarero consolidates every critical restaurant management function into a single, cloud-based platform accessible from any smartphone or tablet. This includes point of sale (TPV), table management, QR code ordering, delivery integration with Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. By eliminating the need for multiple separate systems, restaurants save on hardware costs, reduce training time, and minimize data silos, leading to a 35% reduction in order errors and a 15% increase in average check sizes.

AI-Powered Voice Agent (Qamarero Phone)

The newly launched Qamarero Phone is an AI voice agent that answers restaurant phone calls 24 hours a day, 7 days a week, in over 30 languages. It can handle tasks such as taking reservations, answering frequently asked questions about hours and menu items, and routing complex or urgent requests directly to human staff. This feature ensures that no calls are missed, even during peak service times, and significantly reduces the workload on front-of-house staff, allowing them to focus on in-person guests.

Digital Menu and QR Ordering

Qamarero provides a fully digital menu (Carta) that customers can access via QR codes on their tables. This allows diners to browse the menu, place orders, and even pay directly from their smartphones without waiting for a server. The system integrates seamlessly with the POS and kitchen display systems (KDS), ensuring orders are sent instantly to the kitchen. This reduces wait times, minimizes order errors, and can increase average check sizes through suggestive upselling and easy modifications.

Real-Time Analytics and Fiscal Compliance

The platform offers real-time analytics dashboards that provide actionable insights into sales trends, peak hours, popular menu items, and staff performance. Additionally, Qamarero is homologated with Verifactu, the Spanish tax authority’s software certification, ensuring that all invoices and billing data are fully compliant with current regulations. This helps restaurants avoid fines of up to 50,000 euros per year and simplifies tax reporting. The system also includes mandatory digital time tracking for staff, which becomes compulsory in Spain in 2026.

Full-Service Restaurant Management

A traditional sit-down restaurant can replace its legacy POS terminal, reservation book, and separate delivery tablet with Qamarero. Waitstaff use a single tablet to take orders at the table, send them directly to the kitchen, process payments, and manage table turns. The integrated CRM tracks customer preferences and visit history, enabling personalized service and targeted marketing campaigns. The result is a seamless dining experience with fewer errors and faster service.

High-Volume Fast Casual and Takeout

For pizzerias, hamburger joints, and kebab shops, Qamarero streamlines high-volume order processing. Customers can order online or via a QR code at the counter, and the order is instantly sent to the kitchen display. The system integrates with Uber Eats and Glovo, automatically importing delivery orders and syncing inventory. Staff time tracking ensures labor costs are optimized during peak hours, and real-time analytics help identify best-selling items and adjust pricing dynamically.

Seasonal and Event-Based Venues

Beach bars (chiringuitos), event spaces, and seasonal pop-ups benefit from Qamarero’s rapid deployment and no-hardware-required approach. Operators can set up a fully functional POS, ordering, and payment system in hours using just a tablet or smartphone. The platform’s offline mode ensures continuity even in areas with poor internet connectivity. After the season ends, the subscription can be paused, making it a cost-effective solution for temporary or mobile hospitality businesses.

Multi-Location Chain Operations

Restaurant groups with multiple venues across different cities or countries can use Qamarero to centralize management while allowing local customization. The platform provides a unified dashboard for viewing sales, labor costs, and inventory across all locations. Menu changes, pricing updates, and promotional campaigns can be pushed to all sites simultaneously. The AI voice agent can handle calls for each location in the local language, ensuring consistent customer service standards across the entire chain.

What is Qamarero and how does it work?

Qamarero is a cloud-based, all-in-one software platform for the hospitality industry. It replaces multiple separate tools (POS, reservations, delivery, inventory, time tracking) with a single system that runs on any phone or tablet. You do not need to buy proprietary hardware; simply download the app, set up your menu and pricing, and you can start taking orders and payments within hours. The platform integrates with Uber Eats, Glovo, and other delivery services, and includes features like QR ordering, CRM, marketing automation, and real-time analytics.

Is Qamarero compliant with Verifactu and tax regulations?

Yes, Qamarero is fully homologated with Verifactu, the Spanish tax authority’s certification for billing software. This means the system automatically generates invoices that comply with legal requirements, helping you avoid fines of up to 50,000 euros per year. The platform also supports mandatory digital staff time tracking, which will be required for all hospitality businesses in Spain starting in 2026. All data is stored securely and can be exported for tax filings.

Do I need to buy specific hardware to use Qamarero?

No, you do not need to purchase any proprietary terminals or hardware. Qamarero is designed to work on any standard smartphone, tablet, or computer with an internet connection. You can use your existing devices, or purchase affordable off-the-shelf tablets and printers. This eliminates the high upfront costs typically associated with traditional POS systems and allows for rapid deployment in any type of venue, from a small cafe to a large hotel.

How does the AI voice agent (Qamarero Phone) work?

Qamarero Phone is an AI-powered voice agent that answers your restaurant’s phone calls 24/7. It can take reservations, answer common questions about hours, menu items, and location, and handle requests in over 30 languages. If a customer has a complex issue that the AI cannot resolve, it seamlessly transfers the call to a human staff member. This feature ensures you never miss a reservation or a potential customer inquiry, freeing your team to focus on in-person guests and service.