GUZLI

GUZLI is an advanced AI customer service platform designed to transform how businesses handle support and lead generation. It goes beyond traditional, question-answering chatbots by deploying AI agents capable of executing real, complex actions within defined guardrails. The platform is engineered to autonomously resolve a high volume of repetitive customer inquiries—such as processing refunds, updating subscriptions, and troubleshooting technical issues—while simultaneously capturing and qualifying sales leads in real-time. Its core value proposition lies in automating entire support workflows and turning customer conversations into actionable business outcomes, thereby increasing operational efficiency and revenue potential. GUZLI is built for modern support teams across e-commerce, SaaS, and other customer-centric industries seeking to reduce ticket volume, eliminate costly per-seat pricing models, and provide instant, accurate support across every digital channel. According to industry analysis, AI-powered automation in customer service can reduce handling costs by up to 30% (McKinsey & Company), a key metric GUZLI is designed to address.