BizSage

About BizSage

BizSage is a specialized AI chatbot platform designed for small and growing teams, as well as marketing agencies. It functions as a "Company Brain," a private AI model trained exclusively on a business's own data, including its website, uploaded documents, and internal knowledge. This focused training ensures the AI provides accurate, on-brand responses while actively avoiding "hallucinations" or fabrications by admitting when it lacks confident information. The core value proposition is delivering trustworthy, consistent, and brand-aligned automated communication. For internal teams, it acts as an always-available knowledge base. For customer-facing roles, it serves as a 24/7 sales and support assistant. A key differentiator is its white-label capability, allowing agencies to deploy and manage AI chat as a branded service for their clients. According to industry analysis, businesses implementing specialized, data-grounded AI assistants can see significant reductions in repetitive inquiry volume and improvements in response consistency, making tools like BizSage a strategic asset for operational efficiency and customer experience.

Features of BizSage

Company Brain & Brand Voice Training

BizSage's core is the "Company Brain," a private AI model that learns exclusively from your provided sources. You can train it by adding website domains, uploading files (PDFs, docs, etc.), or pasting text. Crucially, you can teach it your specific brand tone and provide sample Q&As. This ensures the chatbot's responses are not only factually accurate but also match your company's communication style, maintaining brand integrity across all automated interactions.

White-Label & Customizable Deployment

This feature is pivotal for marketing agencies. BizSage allows for fully unbranded, white-label deployments. You can control the widget's colors, position, and appearance to seamlessly match each client's website, with your agency's branding presented as the service provider. Deployment is flexible: embed via a code snippet, share a direct chat link, or launch on a custom subdomain (e.g., ask.clientdomain.com), enabling rapid, branded rollout across multiple client accounts.

Scheduled Auto-Refresh & Knowledge Management

To ensure information remains current without manual intervention, BizSage includes scheduled auto-recrawls. You can set the system to automatically refresh and re-index your connected websites and knowledge bases daily, weekly, or monthly. This continuous learning process is essential for maintaining answer accuracy as products, policies, and content evolve, a practice recommended for any knowledge-based AI system to prevent data decay.

Scoped AI Agents & Unlimited Users

Instead of one generic chatbot, BizSage enables the creation of multiple, scoped AI agents. Each agent can be trained on specific knowledge silos-for instance, one for HR policies, another for technical support, and a third for sales inquiries. This specialization increases accuracy and relevance. Furthermore, pricing is per company, allowing you to invite unlimited team members to interact with or manage the agents, facilitating organization-wide adoption.

Use Cases of BizSage

Deflecting Repetitive Customer Support Queries

Businesses can deploy a BizSage agent on their support pages to instantly answer common customer questions about shipping, returns, business hours, or product features. By handling these high-volume, repetitive inquiries, the AI frees up human support agents to focus on complex, high-value issues, improving overall team efficiency and customer satisfaction through faster initial response times.

Powering On-Site Sales and Lead Generation

A BizSage agent trained on product catalogs, pricing, and promotional content can engage website visitors in real-time. It can answer pre-sales questions, recommend products based on described needs, and capture lead information by guiding users to relevant forms or scheduling calls. This turns passive browsing into active conversational sales, qualifying leads 24/7.

Internal Knowledge Base for Staff

Teams can use BizSage as a centralized, conversational internal wiki. New employees can ask onboarding questions, while seasoned staff can instantly query company policies, project documentation, or operational procedures. This ensures consistent information access across the organization, reduces time spent searching through documents, and accelerates employee ramp-up and decision-making.

White-Label AI Service for Marketing Agencies

Agencies can leverage BizSage to offer AI chatbot deployment as a managed, branded service to their clients. They can quickly train and customize an agent for each client, handle the technical setup, and manage the ongoing knowledge updates. This creates a new recurring revenue stream, adds a premium tech service to their portfolio, and deepens client relationships through value-added automation.

Frequently Asked Questions

How is BizSage different from ChatGPT or Gemini?

BizSage is a specialized, private application built for business use, whereas ChatGPT and Gemini are general-purpose, public AI models. The key difference is grounding: BizSage's "Company Brain" is trained solely on your proprietary data, ensuring answers are specific to your business and brand. It is designed to say "I don't know" to prevent fabrications, a critical feature for business accuracy that general AI chatbots often lack without careful prompting and grounding.

What sources can BizSage learn from?

BizSage can ingest knowledge from multiple sources to train its AI. Primarily, it can automatically crawl and index content from your public or private website URLs. Additionally, you can upload various file types such as PDFs, Word documents, PowerPoint presentations, and text files. You can also directly paste text or provide sample questions and answers to fine-tune its responses and teach it your specific brand voice and terminology.

Do I need a developer to set it up?

No, developer resources are not required for standard setup and deployment. The process is designed for business users: you add your website or files, define the brand tone, and then publish using provided options like a shareable link, an embed code snippet for your website (often handled by a marketing team member), or a custom subdomain. The platform emphasizes a setup time of just a few minutes for core functionality.

How do we ensure the AI stays current with our information?

BizSage maintains accuracy through its scheduled auto-refresh feature. After the initial training, you can configure the system to automatically recrawl your connected websites and knowledge sources at intervals you choose-daily, weekly, or monthly. This automated process ensures the AI's knowledge base updates alongside your live content, eliminating the need for manual retraining and ensuring customers and staff always receive the most current information.

Pricing of BizSage

BizSage offers a tiered pricing model billed per company, with all plans including a private Company Brain and unlimited users. The Free plan ($0/month) includes 1 AI agent, 150 monthly messages, and 100 indexed web pages, ideal for initial testing. The Team plan ($29/month) offers 3 agents, 10,000 messages, 10,000 pages, monthly auto-recrawls, unbranded widgets, and a custom domain. The Business plan ($149/month) scales to 15 agents, 60,000 messages, 50,000 pages, weekly recrawls, and 5 custom domains. The Scale plan ($399/month) provides 100 agents, 250,000 messages, 200,000 pages, daily recrawls, unlimited custom domains, and a dedicated account manager for enterprise-wide deployment.