Hoory

About Hoory

Hoory is a cutting-edge platform designed to automate customer support, making it efficient and accessible. It employs advanced AI technology to manage inquiries through various channels and seamlessly integrates with existing systems. Hoory benefits businesses by reducing response time and enhancing customer satisfaction while addressing evolving industry needs.

Hoory offers several flexible pricing plans, catering to individual and business users. Plans include Personal for $6/user/month, Startup for $16/agent/month, Team for $26/agent/month, and Business for $42/agent/month, with all options featuring a 15% discount and a 14-day free trial.

Hoory's user-friendly interface prioritizes seamless navigation and accessibility. With organized features and intuitive design, users can efficiently manage customer support tasks. The clean layout enhances user experience, ensuring users can easily access and utilize Hoory's powerful tools for maximizing customer engagement.

How Hoory works

To get started with Hoory, users sign up and select their preferred pricing plan. Upon onboarding, they set up their AI Assistant – either Rule-Based or Knowledge-Based – and configure the Omni-Channel Inboxes for efficient communication. Hoory automatically learns from historical data to refine responses, ensuring users provide timely support.

Key Features for Hoory

Omni-Channel Support

Hoory's Omni-Channel Support feature allows users to manage customer inquiries across multiple platforms seamlessly. By unifying channels like email, social media, and messaging apps, Hoory ensures that support teams can respond promptly and effectively, enhancing customer satisfaction and streamlining communication.

Rule-Based AI Assistant

The Rule-Based AI Assistant within Hoory empowers businesses to automate customer interactions using structured conversation flows. This innovative approach allows for dynamic guidance, enabling efficient responses to frequently asked questions and ensuring a consistent customer experience across various inquiries.

Knowledge-Based AI Assistant

Hoory's Knowledge-Based AI Assistant leverages advanced technology to provide intelligent and context-aware responses. By ingesting product information and historical data, it ensures users receive accurate and relevant answers, significantly enhancing the efficiency and effectiveness of customer support interactions.