Hatchet
About Hatchet
Hatchet is an innovative AI-driven platform designed for effective incident responses, targeted at on-call engineers in tier-1 service environments. By actively suggesting code fixes and analyzing logs, Hatchet streamlines the triage and investigation process, saving critical time and enhancing operational efficiency for businesses.
Hatchet offers flexible pricing plans tailored for tier-1 service teams. These plans provide varying levels of access to the rapid triage and investigation features of the platform, with discounts available for longer commitments. Upgrading allows users to maximize productivity and reduce incident resolution times significantly.
Hatchet’s user interface is designed for seamless navigation, featuring an intuitive layout that simplifies the incident response workflow. The platform includes user-friendly features that enhance the overall experience, ensuring that engineers can focus on resolving critical issues quickly and efficiently.
How Hatchet works
Users interact with Hatchet by first onboarding the platform within their existing systems. They can easily integrate Hatchet by pointing it to relevant logs, such as those from AWS services or DataDog. Once set up, Hatchet analyzes incidents in real-time, suggesting fixes and pathways for investigation, making it a valuable asset for efficient incident management.
Key Features for Hatchet
AI-Powered Incident Triage
Hatchet’s AI-Powered Incident Triage feature allows on-call engineers to automatically analyze logs and communications, providing real-time suggestions for code fixes. This innovative capability significantly speeds up the troubleshooting process, ensuring quicker resolutions and minimizing the impact of critical incidents.
Self-Hosted Data Security
Hatchet prioritizes user privacy with its Self-Hosted Data Security feature. By operating completely within the user's VPC and utilizing Code Llama 2 for on-prem training, Hatchet ensures that sensitive data remains secure, giving users peace of mind while managing critical incidents.
Automated Investigation Suggestions
Hatchet includes Automated Investigation Suggestions, which analyze real-time logs and historical data to propose actionable insights for engineers. This unique feature accelerates the incident investigation process, allowing teams to identify root causes quickly and implement effective fixes.
