Cosy

About Cosy

Cosy is an innovative Slack-native tool designed to transform your Slack workspace into a thriving community. It automates various community management tasks, allowing community leaders and managers to focus on engagement rather than administrative duties. With features like automated onboarding sequences, member introductions, and a searchable directory, Cosy simplifies the process of creating a vibrant and connected community. It’s particularly beneficial for organizations, clubs, and online communities looking to enhance member interaction and streamline communication. By leveraging automation, Cosy not only saves time but also ensures that no new member feels lost or neglected. Its integration with Slack means users can engage without leaving the platform, making it a seamless solution for community management.

Features of Cosy

Automate Onboarding

Cosy enables community managers to create and automate up to 10 distinct onboarding welcome direct message (DM) sequences. These messages can be sent from the community leader, a team member, or the Cosy bot, ensuring that new members receive a warm welcome regardless of the time they join. The onboarding messages are customizable, allowing for personalization with names, links, and emojis, thus enhancing the initial engagement experience.

Connect Your Members

This feature fosters community engagement by automatically introducing members to each other through DMs. Community managers can set a regular cadence for these introductions, adjusting frequency and timing to fit their needs. This not only helps members connect but also encourages ongoing conversation, enhancing the sense of community and belonging within the group.

Member Directory

Cosy provides a simple yet effective member directory that is fully searchable and integrated within Slack. Members can create profiles with customizable fields, making it easy for others to find and connect with them based on shared interests or expertise. This directory is accessible via a quick slash command, making it convenient for users to engage with one another without leaving the Slack environment.

Content Highlights

With Cosy, community managers can quickly surface the most engaging posts and identify messages that have gone unanswered. By utilizing specific slash commands, users can retrieve lists of the top 10 most engaging posts or find public messages that need attention. This feature helps ensure that valuable conversations are not overlooked, promoting a more interactive and responsive community atmosphere.

Use Cases of Cosy

Simplifying New Member Integration

Cosy automates the onboarding process for new members, allowing them to receive personalized welcome messages immediately after joining. This ensures that every new member feels valued and informed, setting a positive tone for their participation in the community.

Enhancing Member Engagement

By automatically introducing community members to one another, Cosy creates opportunities for networking and collaboration. This feature fosters a sense of belonging and encourages members to engage in meaningful conversations, thereby increasing overall community activity.

Streamlining Community Management

Community leaders can utilize Cosy's member directory and content highlight features to manage their communities more effectively. These tools provide insights into member participation and allow for quick access to important conversations, reducing the time spent on manual oversight.

Promoting Safe and Inclusive Spaces

Cosy enhances community safety by instantly detecting duplicate posts and abusive language, allowing moderators to address issues swiftly. This proactive approach helps maintain a respectful and welcoming environment for all members, essential for any successful community.

Frequently Asked Questions

How does the onboarding automation work?

When a new member joins your Slack workspace, Cosy triggers automated onboarding DMs based on your configuration. You can customize the timing and content of these messages to ensure a warm welcome, regardless of when the member joins.

Can I customize the member directory fields?

Yes, you can create a member directory with up to 10 customizable fields. These fields can include text entry and multiple-choice options, allowing members to showcase their interests and expertise in a way that is meaningful and useful to others.

What kind of insights can I gain from content highlights?

Cosy enables you to identify the top 10 most engaging posts in your community or find public messages that have not received replies. This insight allows you to encourage engagement with popular topics and address any unanswered questions, fostering a more responsive community.

Is Cosy free to use?

Cosy offers a free plan for up to 250 members, along with a 30-day trial for unlimited members. This allows community leaders to explore the full capabilities of the tool before committing to a paid plan.