Cardina

About Cardina

Cardina is a groundbreaking platform designed for customer support teams to enhance user interactions. By enabling real-time screen sharing and visual guidance, it allows agents to assist clients effectively, solving issues faster and improving user satisfaction. This innovative approach transforms traditional support models.

Cardina offers flexible pricing plans tailored to various business needs. Users can subscribe to different tiers, each providing enhanced features for customer support. Discounts on longer subscriptions encourage upgrades, allowing businesses to maximize their support efficiency and customer satisfaction with Cardina.

Cardina features a clean, user-friendly interface that ensures smooth navigation. Its intuitive layout allows users to access tools effortlessly, enhancing the support experience. Unique elements like real-time collaboration make Cardina not only effective but enjoyable, keeping the focus on customer satisfaction.

How Cardina works

Users begin their journey with Cardina by signing up for an account, followed by a straightforward onboarding process. Once set up, agents can engage customers through voice or chat, initiating a screen-sharing session. The platform allows agents to navigate, draw, and showcase solutions live on the customer's screen, ensuring clarity and a rapid resolution process while maintaining user privacy.

Key Features for Cardina

Real-time Screen Sharing

Cardina's real-time screen sharing feature enables agents to visually assist customers instantly. Customers can share their screen with a single click, allowing agents to guide them through solutions seamlessly. This innovative functionality reduces resolution times and enhances user satisfaction dramatically.

Interactive Drawing Tools

With interactive drawing tools, Cardina facilitates effective communication by allowing agents to highlight specific areas on the customer's screen. This unique feature ensures customers easily understand where to click or what to do, leading to faster resolutions and a smoother support experience.

Controlled Access to Data

Cardina provides controlled access to sensitive customer data, ensuring compliance and security. Agents can view information only with explicit consent from customers, fostering trust and safeguarding privacy. This feature empowers support teams while minimizing the risk of data breaches.